PPO Insurance Reimbursement Script

You can use this script to gather information on your insurance provider’s reimbursement policy for therapy. Please contact your insurance provider directly.

Laurel Therapy Collective cannot guarantee reimbursement based on information gathered using the script below.

Download a printable version of the PPO reimbursement script here

Insurance Fact-Check Worksheet

For checking your coverage for reimbursement for therapy services. Ask your insurance provider representative these questions over the phone.

1. What is my insurance amount covered per each individual (CPT:90834) /couples (CPT:90837) session with an out-of-network behavioral health provider with an LMFT license? (This will be a flat fee or a percentage of the total cost)

2. What is my insurance plan deductible? (if applicable)

3. What is my per-session copayment (flat fee) or coinsurance (percent) amount?

4. How many visits or sessions will be covered? (if applicable)

5. When does my insurance coverage start and renew?

6. How much of my deductible have I met so far this year? (if applicable)

7. Does my plan cover behavioral health visits offered via telehealth?

8. What is the process for submitting a reimbursement claim?

This worksheet is provided as an informational tool and does not guarantee insurance reimbursement.